Company Name:
The Yarrow
Business Unit:
The Yarrow Hotel
Location:
Broadstairs
Salary Details:
Fixed at £25688 per annum
Hours Per Week:
37
Weeks Per Year:
52
Annual Leave:
33 days including bank holidays per annum
Proposed Interview Date:
06/10/2020
29 Sep 2020

About The Role

At the Yarrow Hotel our ambition is to become the world's best-managed hospitality company, delivering the best guest-centred experience in the industry. Our Radical Hosting service and clear training ethos underpins everything we do and gives us a unique position in the industry.  We aim to lead not only in guest satisfaction, but also in employee engagement and believe in a ‘never worry alone’ culture and three simple words that define the way we work, passion, integrity & honour.   

If the above aim is something you want to be involved with, we are seeking to appoint a Salon manager to join us at the Yarrow Hotel within our Salon and Spa.  As the Salon Manager you will be responsible the Spa and Salon operation managing the workload of the hair and beauty team, along with ensuring that all guests to the Salon, Spa and Hotel receive excellent care and attention. You will also manage our booking system for new and existing clients.

About You

Each team member is expected to act as an Ambassador for The Yarrow delivering individualised and personalised services for business and leisure travellers. Your task is to provide a personal, confident, conversational, direct and affirming service to make guests feel refreshed and recharged and want to return. You will have complete knowledge of your hotel and local area to ensure that our guests get the most out of their stay. 

The successful candidate will be able to display excellent guest care skills and will be highly guest- focused with a passion for providing guests with exceptional quality beauty treatments.

The ideal candidate will have Industry awareness eg relevant skills, certifications (minimum level 3 qualified in Beauty Therapy or Hairdressing) and experience within the hotel and specific departmental industry / legal standards etc and good organisational skills in order to provide an effective and efficient service.
 
 
Please note if we receive a large number of suitable applications, we may close the advert early.

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