College Services Assistant

In the role of College Services Assistant your role responsibilities will also include assisting with the processing of enrolments, applications, exams and enquiries on the corporate data systems and to help with the operation of the Service Help Desk including reviewing the jobs logged, contacting the appropriate support service and the co-ordinating of pool vehicle bookings.

Working as a College Services Assistant at EKC Group is an extremely rewarding role with excellent benefits, such as, competitive holiday entitlement, access to a range of discounts on many high street stores and a generous pension scheme.

We are seeking to appoint a College Services Assistant to our team. At the heart of the College, the team are based in an open office so you will need to have the ability to focus on tasks alongside answering calls and dealing with queries. Your duties will be varied and will involve working with staff, students and outside stakeholders, excellent customer service is therefore essential.

The team are responsible for all incoming curriculum applications for the following academic year and current short courses. There will also be various processes within the college that you will be involved in including, the daily running of reception, administration, timetabling, student enrolment, student records and exams. Experience of working to tight deadlines with accuracy is essential.

Commitment to Safeguarding

EKC Group is committed to safeguarding and promoting the welfare of children and vulnerable adults and we ensure that all staff are aware of their responsibilities for upholding these principles. The Group’s designation as a ‘designated establishment’ means that all posts within EKC Group are exempt from the Rehabilitation of Offenders Act (ROA) 1974. We therefore have an obligation to carry out robust checks to ensure that staff are suitable to work with children and vulnerable adults; applicants are therefore advised that appropriate safeguarding checks (including an enhanced DBS check) will be undertaken on all successful applicants; job offers will be made on the basis of satisfactory DBS and other checks, including the receipt of two references. If you are successful in obtaining an interview, your suitability to work with children and vulnerable adults will be explored as part of the interview process. Applicants should note that it is a criminal offence to apply for a post which involves engaging in regulated activity relevant to children if you are barred from doing so. All applicants are required to complete and submit a self-declaration of their criminal record or information that would make them unsuitable to work with children and vulnerable adults.

Commitment to Equal Opportunities

EKC Group is an equal opportunities employer and welcomes applications from all members of our communities. We are particularly keen to increase the diversity of our staff body and encourage applications from candidates where there is underrepresentation in our workforce. We are proud to hold the Positive About Disability Award; this confirms our commitment to interviewing all applicants who declare that they have a disability and who meet the essential criteria outlined in the person specification. Similarly, our commitment to Care Leavers means that we will interview applicants who meet the minimum criteria and who have declared on their application that they are a Care Leaver.

We welcome applications from anyone wishing to work flexibly and those considering a return to work from a career break.